Shipping & Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted.
Returns will not be granted for products with obvious signs of use, items not in their original condition, items attempted to be returned more than 30 days after purchase and damaged items not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at inquiries@paper-riot.com

Exchanges

Exchanges are granted only for items that are defective or damaged. If you are in need of a same-item exchange, send us an email at inquiries@paper-riot.com and send your item to: 4600 West 77th Street #200 Edina, MN 55435

Shipping

All orders will be shipped in 1-5 business days via standard Fedex ground shipping. Shipping is free of cost unless otherwise specified.

To return your product, you should mail your product to: 4600 West 77th Street #200 Edina, MN 55435

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping items totaling over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.